HMRC (Her Majesty’s Revenue and Customs) has recently updated its guidance to assist taxpayers in verifying the authenticity of communications claiming to be from HMRC. This initiative aims to safeguard taxpayers from falling victim to scams orchestrated by fraudsters seeking to obtain confidential or personal information.
The updated guidance includes a comprehensive list of recent emails, phone calls,letters, and text messages issued by HMRC that are confirmed to be genuine. By referring to this list, taxpayers can determine whether a communication is legitimate or potentially fraudulent.
Here are some of the latest additions to the list:
1. Temporary Customer Compliance Manager Service
HMRC’s Customer Insight Team is conducting a survey among mid-size businesses and their agents to gather feedback on the Temporary Customer Compliance Manager service. Between 1st March 2024 and 31st May 2024, HMRC may contact eligible participants by phone or email.
2. Tax Code Notice Research
HMRC has partnered with the independent research agency, People for Research, to recruit participants for a study on tax code communications. Selected individuals may receive emails or phone calls inviting them to participate in this research.
3. Cryptoasset Industry Research
HMRC is collaborating with Ipsos UK, an independent research agency, to investigate the cryptoasset industry. From 2nd April 2024 to 31st May 2024, Ipsos UK may reach out to individuals via email, letter, or phone call to conduct interviews or surveys. The research aims to gain insights into cryptoasset owners’ behaviours, attitudes, and the operations of cryptoasset service providers.
4. Impact of Making Tax Digital (MTD) on Income Tax Self-Assessment (ITSA)Taxpayers
HMRC has engaged Verian, an independent research agency, to assess the impact of Making Tax Digital (MTD) on Income Tax self-assessment (ITSA) taxpayers.
Eligible taxpayers may be contacted via email, letter, or phone call to participate intelephone interviews or surveys.
It’s important to note that participation in any of these research activities is voluntary.
By providing clear and detailed information about legitimate HMRC communications, this updated guidance aims to empower taxpayers to identify and avoid potential scams. If you receive a communication claiming to be from HMRC and are unsure of its authenticity, refer to HMRC’s official list of verified contacts or contact HMRC directly through official channels for verification.
Stay informed and vigilant to protect yourself from fraudulent activities targeting taxpayers. For further information or assistance, visit the HMRC website or contact their helpline.
Remember, HMRC will never ask for sensitive information such as passwords or bank details via email or phone. Be cautious and verify the legitimacy of any communication claiming to be from HMRC before responding.
Source: HMRC.